Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: EU-Mitgliedstaaten (Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, Slowenien, Spanien, Tschechien, Ungarn).

Dispatch shall not be made to the following foreign islands: Malta, Zypern, UK 

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,95 € per order.

From an order value of 150,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Lieferungen in EU-Mitgliedstaaten = 25 EUR.
From an order value of 250,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 7 - 20 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 10 €.

Accepted Payment options

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Payment via SEPA direct debit
  • Payment via credit card
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via PayPal Plus (credit card, direct debit, invoice) 
  • Payment by invoice


Further details on payment

Payment by invoice is only for authorities and companies.

The invoice amount is to be settled at the time of payment on invoice within 30 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.